Guideline 1-400-12 - Staff Communications Paths

CMH EMS & MIH Protocols

Scope:

Guideline:

EMS personnel and leadership shall communicate frequently and efficiently to ensure safety and exceptional patient care.

Purpose:

The purpose of this guideline is to provide tools and guideance to facilitate EMS staff communications.

Procedure:

1. Staff Meetings:
1. CMH PHS staff meetings will occur weekly on Tuesday mornings at 0830 on a rotating basis as described below:
1. Bolivar A-week
2. Hermitage
3. Stockton
4. Bolivar B-week
5. Osceola
6. Eldorado
2. Upstream Path:
1. Staff → Crew Leaders through monthly rounding. Refer to Guideline 1-450-66 - Crew Leader - Rounding Form.
2. Crew Leaders → Managers through monthly rounding.
3. Managers → Chiefs through scouting reports due each Monday.
4. Chiefs → Director through scouting reports due each Tuesday.
3. Downstream Path:
1. Director → Chiefs through weekly briefing each Tuesday morning.
2. Chiefs → Managers through weekly manager meeting each Wednesday morning.
3. Chiefs → all staff through weekly email briefing each Wednesday afternoon.
4. Managers → Crew Leaders through weekly huddles.
5. Crew Leaders → Staff through daily huddles at shift changes.

CMH Pre-Hospital Services Mission: "Provide safe, exceptional, and compassionate care to our communities with an emphasis on highly trained and empowered staff."

CMH Mobile Integrated Healthcare Mission: "Provide exceptional, compassionate, and patient-centered care by a mobile collaborative team to improve patient experience, improve quality outcomes, and reduce healthcare costs."

Polk, Hickory, Cedar, & St Clair County EMS Protocols is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.